G W Maintenance

Customers Accounts

Once your job is done and you have recieved an invoice, it is us who take care of you. We manage the accounts, decide customer credit limits and review them on regular basis as well as we are here to answer any of your queries. Whether you wonder what stands on your invoice, how could you make a payment or what is the balance of your account with us.

Helping hands

We understand it is a busy world out there, therefore we have created few simple hepling hands to help Landlords managing their properties:

• 30 days interest-free account with us that you can open with no fees
• Your account can be set up to certain limit. If the job costs more, we will contact you for your athorization
• Statement of your account are sent on monthly/weekly bases, so you always know what jobs have been done at your property and what is your account balance
• In case you forget to pay your invoices in 30 days, we will send you a reminder, so you do not get charge any late fee

How to make a payment?

Efficiency is our motto and we try to stick to it from the moment you give us required work instruction until you need to pay for the works done. We have created several options of payment to suit our customers' needs as much as possible:

• Debit or Credit Card- if you wish to use your Debit or Credit card to pay for an invoice, call our office and we will be able to process your cards details
• Send us a cheque payable to GWMaintenance
• Visit our office and make a payment
• Bank transfer- bank details available at the bottom of each invoice. Please indicate your invoice number and the property address
• Pay at the day of your appointment. You can give cash or cheque to the engineer on the day when your job is finished, however you need to make and agreement with our office when arranging the appointment.